Vinay Gehi, the founder of Copper Finance talks about the importance of leveraging PropertyHub to help build strong customer relationships and create longevity for any mortgage broking business.
Opportunity
Integrating Property Hub offered an opportunity for Copper Finance to boost referral rates, thereby expanding their client base through trusted recommendations.
Solution
Property Hub facilitated a seamless referral process with its user-friendly interface and enhanced client satisfaction features, encouraging clients to recommend Copper Finance to others.
Results
55% to 60% Increase in Referrals: By leveraging Property Hub, Copper Finance experienced a notable 55% to 60% surge in referrals from satisfied clients. This uptick underscores Property Hub’s effectiveness in generating valuable word-of-mouth recommendations.
Increased Client Satisfaction In utilising Property Hub Copper Finance provides greater client satisfaction in direct correlation to providing property reports through property hub.
Increased value in Buyer Process In leveraging Property Hub and It’s information it provides to Buyers, Copper Finance has seen this add value to the overall buyer process.
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