RiTA assists Harcourts Mandurah with SMS campaigns, to ensure they maintain frequent contact with their clients.
Opportunity
Harcourts Mandurah set out to improve its cold contact outreach, enhancing their listing conversion rates (the rate at which contacts become new listings).
Solution
Harcourts Mandurah leveraged RiTA's two-way SMS feature, including targeted campaigns, to nurture buyers and initiate new appraisal drives. By sending regular communications, they effectively engaged with all the contacts in their database.
Results
"In the past, (before we used RiTA) many potential leads may have slipped through the cracks, resulting in missed opportunities” Paul Blakeley
Since using RiTA, Harcourts Mandurah has seen a surge in conversion rates from 20-30% to as high as 70-75% in contact outreach to listings.
“RiTA has been instrumental in our efforts to reduce communication gaps, by keeping in touch with leads who may have gone cold” Paul Blakeley
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